{"id":678,"date":"2018-10-05T10:36:16","date_gmt":"2018-10-05T10:36:16","guid":{"rendered":"http:\/\/www.umates.com\/?page_id=678"},"modified":"2022-03-28T08:34:16","modified_gmt":"2022-03-28T08:34:16","slug":"sporgsmal-og-svar-faq","status":"publish","type":"page","link":"https:\/\/www.umates.com\/da\/umates-serviceinfo\/sporgsmal-og-svar-faq\/","title":{"rendered":"Sp\u00f8rgsm\u00e5l og svar &#8211; FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row css=&#8221;.vc_custom_1548337256510{margin-top: 20px !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;402&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;]<style>.vcex-heading.vcex_6a6bd1b88c34a{color:#1c3664;font-size:24px;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-text-left vcex_6a6bd1b88c34a\"><span class=\"vcex-heading-inner wpex-inline-block\">Sp\u00f8rgsm\u00e5l og svar &#8211; FAQ<\/span><\/h2>[vc_column_text]Sp\u00f8rgsm\u00e5l og svar. UMATES\u2122 med det patenterede \u201cTopProtector\u2122 system\u201d er udviklet til brugere, som \u00f8nsker en computertaske med den bedste beskyttelse og h\u00f8je brugervenlighed produceret i h\u00f8j kvalitet.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;Hvor lang tid er leveringstiden?&#8221; tab_id=&#8221;1549375384510-84c98c7c-c94b&#8221;][vc_column_text]\n<p>Der vil normalt v\u00e6re fremme 1-2 hverdage, efter at ordren er modtaget.<\/p>\n<p>Fragt i Danmark udg\u00f8r DKK 39,- og fremg\u00e5r af ordrebekr\u00e6ftelsen.<br \/>\nBestillinger over DKK 500,- pr. ordre leveres fragtfri indenfor Danmark.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Hvilke betalingskort kan jeg brug?&#8221; tab_id=&#8221;1549375384538-6ac8237b-33c1&#8243;][vc_column_text]\n<div align=\"justify\">P\u00e5 www.umates.com kan der betales med: Dankort, VisaDankort, Visa, Maestro, Mastercard og Eurocard.<\/div>\n<div><\/div>\n<div align=\"justify\">Ved brug af de forskellige betalingsmuligheder er der forbundet et kortgebyr, som er indeholdt i prisen.<\/div>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Der er fejl i de materialer, som jeg har f\u00e5et leveret &#8211; hvad g\u00f8r jeg?&#8221; tab_id=&#8221;1549376546798-9f590774-893e&#8221;][vc_column_text]Hvis du \u00f8nsker at returnere materialer, der er beh\u00e6ftede med fejl og\/eller mangler, betaler Umates returportoen. Kontakt os p\u00e5 umates@umates.dk eller 7022 7005, s\u00e5 l\u00f8ser vi det sammen. Udfyld vores <a href=\"https:\/\/umates.comda\/umates-serviceinfo\/rma-kontaktformular\/\">RMA formular<\/a> for hurtigere service.<\/p>\n<p><a href=\"https:\/\/umates.comda\/om-umates\/kontakt-os\/\">Kontakt os<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Fortrydelsesret&#8221; tab_id=&#8221;1550059288339-0deb6aa2-6c97&#8243;][vc_column_text]\n<div align=\"justify\">Der er 14 dages fortrydelsesret i henhold til dansk lovgivning, n\u00e5r du handler p\u00e5 www.umates.com. Fortrydelsesretten l\u00f8ber fra den dag, hvor du har modtaget din bestilling. Fortrydelsesretten kan kun udnyttes, hvis produktet tilbageleveres i v\u00e6sentligste samme stand. Fortrydelsesretten bortfalder alts\u00e5 hvis du har brugt varen, som forringer salgsv\u00e6rdien v\u00e6sentligt. Man skal selv afholde udgifter for returnering af varen. Produkter sendes til:<\/div>\n<div><\/div>\n<p>UMATES A\/S<br \/>\nTune Parkvej 5<br \/>\nDK-4030 Tune[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Reklamationsret&#8221; tab_id=&#8221;1550059336359-10f34872-ae8f&#8221;][vc_column_text]\n<div align=\"justify\">Umates lever af tilfredse kunder og tager det fulde ansvar for produkternes funktionalitet og kvalitet. Vi yder ombytning af produkter, som har mangler eller f\u00e5r en defekt under normal brug i henhold til k\u00f8beloven. Som udgangspunkt yder vi 2 \u00e5r reklamationsret i henhold til k\u00f8beloven, men d\u00e6kker ikke slidtage eller anden uhensigtsm\u00e6ssig brug af produktet.<\/div>\n<div><\/div>\n<div align=\"justify\">I henhold til lovgivningen skal du reklamere \u0094inden for rimelig tid\u0094, efter at du har opdaget manglen ved produktet.<\/div>\n<div><\/div>\n<div align=\"justify\">Hvis du har modtaget en beskadiget forsendelse, sender vi en ny med det samme. Kontakt os blot p\u00e5 tlf. 7022 7005 eller sender en mail <a href=\"mailto:%20umates@umates.com\">umates@umates.com<\/a>.<\/div>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Hvor kan jeg se mine ordre?&#8221; tab_id=&#8221;1550059641916-4ef15565-5990&#8243;][vc_column_text]Logge ind p\u00e5 &#8220;<a href=\"http:\/\/www.umates.com\/min-konto\/\">Min konto<\/a>&#8221; og se alle dine ordrer og konto oplysninger.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"vcex-module vcex-divider vcex-divider-solid vcex-divider-center wpex-mx-auto vcex-divider-has-icon wpex-flex wpex-items-center\" style=\"margin-top:30px;margin-bottom:10px;\"><div class=\"vcex-divider-border wpex-flex-grow wpex-border-b wpex-border-solid wpex-border-main\"><\/div><span class=\"vcex-divider-icon-span wpex-inline-flex wpex-justify-center wpex-items-center wpex-box-content wpex-inline-block wpex-text-center wpex-text-lg wpex-py-10 wpex-px-20\" style=\"font-size:20px;color:#b7b7b7;\"><span class=\"ticon ticon-envelope-o\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-divider-border wpex-flex-grow wpex-border-b wpex-border-solid wpex-border-main\"><\/div><\/div><style>.vcex-heading.vcex_6a6bd1b88d197{color:#1c3664;font-size:20px;font-weight:700;}<\/style><h4 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-text-center vc_custom_1552385903970 vcex_6a6bd1b88d197\"><span class=\"vcex-heading-inner wpex-inline-block\">Kontakt<\/span><\/h4>[vc_column_text css=&#8221;.vc_custom_1648456415782{margin-bottom: 20px !important;}&#8221;]\n<p style=\"text-align: center;\">Du er altid velkommen til at kontakte os for yderligere sp\u00f8rgsm\u00e5l og svar:<br \/>\nTelefon: +45 7022 7005<\/p>\n[\/vc_column_text][vc_btn title=&#8221;Kontakt os&#8221; color=&#8221;primary&#8221; size=&#8221;xs&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fwww.umates.com%2Fda%2Fom-umates%2Fkontakt-os%2F|title:Kontakt%20os||&#8221;][vc_column_text]\n<p style=\"text-align: center;\"><span style=\"text-align: center;\">E-mail:\u00a0<\/span><a style=\"text-align: center;\" href=\"mailto:umates@umates.com\" rel=\"noopener noreferrer\">umates@umates.com<\/a><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1548337256510{margin-top: 20px !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;402&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]Sp\u00f8rgsm\u00e5l og svar. UMATES\u2122 med det patenterede \u201cTopProtector\u2122 system\u201d er udviklet til brugere, som \u00f8nsker en computertaske med den bedste beskyttelse og h\u00f8je brugervenlighed produceret i h\u00f8j kvalitet.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;Hvor lang tid er leveringstiden?&#8221; tab_id=&#8221;1549375384510-84c98c7c-c94b&#8221;][vc_column_text] Der vil normalt v\u00e6re fremme 1-2 hverdage, efter at ordren er modtaget. Fragt i Danmark&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":1653,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-678","page","type-page","status-publish","hentry","entry","no-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.7 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sp\u00f8rgsm\u00e5l og svar - FAQ | Kvalitetstilbeh\u00f8r til B\u00e6rbare PC og EL-biler<\/title>\n<meta name=\"description\" content=\"Sp\u00f8rgsm\u00e5l og svar. UMATES PC tasker og rygs\u00e6kke. 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